Privacy

This Privacy Policy explains what information we collect, how we use it, who we disclose it to, how we disclose it, and the security measures we use to protect it.

Information We Collect

We may collect the following categories of information:

Personal Information

When you interact with our website, place an order, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment information (processed through secure third-party payment providers)

  • Any information you voluntarily provide to us

Internet and Device Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website activity and usage data

  • Referring websites

  • Cookies and similar tracking technologies

How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Respond to inquiries

  • Communicate regarding purchases and account activity

  • Send promotional emails and newsletters (with the ability to opt out)

  • Improve our website, products, and services

  • Analyze website performance and customer preferences

  • Prevent fraud and enhance website security

  • Comply with legal obligations

Disclosure of Information

We do not sell personal information.

We may disclose personal information to the following categories of third parties:

Service Providers

We may share information with trusted third-party providers that assist us with:

  • Payment processing

  • Website hosting

  • Email communications

  • Shipping and order fulfillment

  • Analytics and website performance monitoring

  • Customer service support

Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws or regulations

  • Respond to legal requests or court orders

  • Protect our rights, customers, or business operations

  • Prevent fraud or unlawful activity

Business Transactions

If our business is sold, merged, reorganized, or transferred, customer information may be included among transferred assets.

Method of Disclosure

Personal information may be disclosed through:

  • Secure encrypted electronic transmissions

  • Authorized access by service providers under contractual confidentiality obligations

  • Payment processing systems

  • Shipping and logistics systems

  • Compliance with legal processes and governmental requests

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality

  • Remember user preferences

  • Analyze website traffic

  • Improve user experience

  • Support marketing and advertising efforts

Users may disable cookies through their browser settings, although some website features may not function properly.

Security Practices

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information, including:

  • SSL/TLS encryption for data transmission

  • Secure payment processing through third-party providers

  • Password-protected administrative systems

  • Restricted access to personal information

  • Regular software and security updates

  • Monitoring for unauthorized access or suspicious activity

Although we take reasonable precautions, no internet transmission or electronic storage method is completely secure.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect

  • The right to request deletion of personal information

  • The right to correct inaccurate information

  • The right to access personal information we hold about you

  • The right to limit certain uses of sensitive personal information

  • The right not to be discriminated against for exercising privacy rights

To exercise these rights, contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide requested services

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce agreements

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective upon posting to this page. The "Effective Date" above will indicate when the policy was last updated.

Payment Processing

We use Stripe to process payments made through our website.

When you make a purchase, certain personal and financial information may be collected and processed by Stripe, including:

  • Name

  • Billing address

  • Payment card information

  • Transaction details

  • IP address and device information

We do not store complete payment card numbers on our servers. Payment information is transmitted directly to Stripe and is subject to Stripe's security and privacy practices.

For more information about how Stripe handles personal information, please review the Stripe Privacy Policy.

Third-Party Service Providers

We may share personal information with trusted third-party service providers that assist us in operating our business, including:

  • Payment processing through Stripe

  • Website hosting providers

  • Email communication providers

  • Shipping and fulfillment partners

  • Analytics and website performance services

These providers are only permitted to use information as necessary to perform services on our behalf and are required to maintain appropriate safeguards for personal information.

Security Practices

To protect customer information, we implement reasonable security measures including:

  • SSL/TLS encryption for all payment transactions

  • Secure payment processing through Stripe

  • Restricted access to customer information

  • Regular software and security updates

  • Monitoring for unauthorized access and suspicious activity